Terms of purchase and use

GENERAL PROVISIONS

1.1. These rules (hereinafter referred to as the Rules) have been drawn up in order to ensure the rights of you (hereinafter referred to as the Buyer) and UAB IMMOBILITA (hereinafter referred to as the Seller), which sells goods in the online store www.tiliacentras.lt (hereinafter referred to as the Store), to establish the obligations, responsibilities and other provisions related to the purchase and sale of goods in this Store.

1.2. Information about the Seller of the goods is provided on the Contacts page of the Online Store.

1.3. The Rules apply when the Buyer uses the Online Store in any way or form: familiarizes himself with the range of goods offered in the Store, places an order for goods, provides personal or other data, makes payment for the ordered goods, accepts the goods, reads and comments on the information in the Store and/or performs any other actions related to using the Online Store and the offers provided by the Seller therein.

1.4 The Seller reserves the right to unilaterally change the Rules at any time by publishing the changed Rules on the website of the Online Store. The changes come into force from the moment of publication and are valid for all transactions concluded after publication.

CONCLUSION OF THE CONTRACT

2.1. Contracts for the purchase and sale of goods (hereinafter referred to as Contracts) in the electronic Store are concluded in electronic form. When concluding these Contracts with Buyers, the Seller shall be guided by the provisions of the Civil Code of the Republic of Lithuania regulating distance contracts and the "Retail Trade Rules" approved by the Resolution of the Government of the Republic of Lithuania of 2001-06-11 No. 697.

2.2. The following individuals have the right to purchase in the Seller's Online Store: legal entities; minors aged fourteen to eighteen years only with the consent of their parents or guardians, except for cases where they independently dispose of their income; legal entities; as well as authorized representatives of all of the above-mentioned persons. By agreeing to these Rules, the Buyer confirms that he has the right to purchase in the Seller's Online Store.

2.3. The Contract for the purchase and sale of goods between the Buyer and the Seller is considered concluded and enters into force from the moment when the Buyer, having created a Goods Cart in the Online Store, specified the delivery address and other necessary data, selected a payment method and having familiarized himself with and confirmed his agreement with these Rules, clicks on the link "Pay". In cases where the Buyer does not agree with all or part of the Rules, he must not place an order for goods.

2.4. After the conclusion of the Purchase and Sale Agreement, the Seller additionally sends the Buyer an automatic electronic notification about the receipt of the Buyer's order, with the goods specified therein, their exact number and prices, and the assigned order number. The notification is sent to the Buyer to the email address specified in the Buyer's registration form or in the submitted order form.

2.5. These Rules and the electronic notification sent to the Buyer about the receipt of the order are considered an integral part of the Agreement between the Buyer and the Seller.

2.6. The Agreement concluded between the Buyer and the Seller is valid until the full fulfillment of the obligations of the parties under the Agreement or until its termination in accordance with the procedure established in these Rules.

GOODS AND THEIR PRICES

3.1. The characteristics of each product sold are indicated in the description provided in the Online Store for the relevant product. The Seller is not responsible if the color, shape or other parameters of the products available in the Online Store do not correspond to the actual color, shape or other parameters of the products due to the characteristics and (or) settings of the display used by the Buyer.

3.2. The Seller has the right to change the offer of goods in the Online Store at any time without notifying the Buyer.

3.3. The price of each item sold is given in Euros and is indicated in the Online Store next to the relevant item, in the Buyer's order and in the electronic notification sent to the Buyer by the Seller about receipt of the order. The Seller undertakes to sell the goods at the prices valid at the time the Buyer submits the order to the Seller.

3.4. The price of the goods includes value added tax (VAT).

3.5. The price of the goods does not include the delivery fee to the Buyer. The delivery fee is calculated in the shopping cart based on the weight and size of the goods.

PAYMENT FOR GOODS

4.1. The Buyer pays for the goods and their delivery by making a transfer or using the Paysera system.

4.2. When paying for goods and their delivery using bank services, the Buyer may be subject to commissions and/or other fees for the transactions performed, as set by the Bank.

4.3. When paying for goods and their delivery by payment order, the Buyer must enter the order number in the "Purpose of payment" section of the payment form, which was indicated to the Buyer in the electronic notification of receipt of the order. If the Buyer does not indicate the exact order number in the "Purpose of payment" section, the order may not be processed smoothly.

4.4. The Seller shall begin to execute the Buyer's order for goods only after receiving full payment for the goods and their delivery. Payment shall be deemed to have been made when the full amount due is received and credited to the Seller's bank account.

4.5. The Buyer must pay for the goods and their delivery no later than within 3 (three) business days after the conclusion of the Purchase and Sale Agreement. .

4.6. The Seller undertakes to provide the Buyer with all necessary and correct information necessary for the payment of goods and their delivery services. However, the Seller does not assume any responsibility for improperly provided services by the banks, using whose services the Buyer's payment to the Seller was made, and for any losses related thereto. The Seller also does not assume any responsibility arising from errors made by the Buyer when forming and executing a payment order (e.g. incorrect indication/entry of the account number, incorrectly provided order code, etc.) and for any losses and/or other negative consequences related thereto.

DELIVERY OF GOODS

5.1. The Goods are delivered at the Buyer's expense by the Seller or by a company providing courier services on the Seller's behalf (hereinafter referred to as the Courier). The Goods are delivered throughout the territory of the Republic of Lithuania. The Goods are delivered to the address specified by the Buyer during registration or in the goods order form.

5.2. The following delivery fee is applied for the delivery of goods, determined based on the weight and size of the goods:

5.3. Usually, the goods are delivered to the Buyer at the address specified by him: in Lithuania within 1-4 business days. The Buyer agrees that, exceptionally, due to unforeseen circumstances, the delivery of the goods may be delayed, but, in any case, the goods must be delivered no later than within 30 (thirty) calendar days. In such a case, the Seller will immediately contact the Buyer and agree on the delivery date. The delivery date for the goods begins to be calculated after the Seller receives the Buyer's payment for the goods and their delivery services.

5.4. In all cases, the Seller is exempted from liability for delay in delivery of the Goods if the Goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the control of the Buyer.

5.5. If the delivery of the goods is delayed for more than 10 (ten) business days through no fault of the Buyer or circumstances related to it and the parties fail to agree on the extension of the delivery time or the replacement of the ordered goods with similar or other goods available in the Online Store, the Buyer has the right to withdraw from the Agreement (by informing the Seller thereof at the Online Store's email address info@tiliacentras.lt), and the Seller undertakes to return to the Buyer the money paid in advance by the latter (if such payment was made) within 14 (fourteen) calendar days after the withdrawal from the Agreement. The money is returned to the bank account from which the payment was made or to another account of the Buyer specified in the Buyer's notice of withdrawal from the Agreement.

5.6. Goods are delivered on working days from Monday to Friday.

5.7. If, due to the fault of the Buyer or circumstances dependent on him, the delivery and transfer of the goods to the Buyer at the time agreed upon by the parties did not take place (e.g. after delivering the goods to the address specified by the Buyer, it turned out that the delivery address was specified incorrectly or neither the Buyer nor another person accepting the goods was found at the specified address, etc.), the Seller or, on his behalf, the Courier shall additionally contact the Buyer and agree with him on a new delivery time suitable for both parties. For such repeated delivery of the goods, the Seller has the right to demand from the Buyer to pay an additional delivery fee. If the Buyer unjustifiably fails to accept the goods and during their repeated delivery, it shall be deemed that the Buyer has refused the Agreement, and the Buyer's order shall be cancelled, informing the Buyer about this in his registration form or at the e-mail address specified in the submitted order form. In such a case, the Seller undertakes to refund the money paid by the Buyer in advance (if such payment was made) within 14 (fourteen) calendar days after the withdrawal from the Agreement, deducting from the refunded amount the fees for all deliveries of the goods. The money is returned to the bank account from which the payment was made.

5.8. Upon delivery of the goods to the address specified by the Buyer, the goods shall be transferred to the Buyer or to any other person located at the address specified by the Buyer. The Buyer confirms its understanding that any person located at the address specified by the Buyer for delivery of the goods (hereinafter referred to as the Buyer's representative) will be considered a suitable person to accept the goods.

5.9. During the delivery of the goods, the Buyer (the Buyer's representative) must, together with the Seller or Courier who delivered the goods (depending on the case), check the condition of the shipment (whether the package of the shipment is not wrinkled, wet, torn or otherwise externally damaged), the assortment, quantity and quality of the goods. Having noticed any damage to the external appearance of the shipment and (or) the goods, discrepancies in the assortment and (or) quantity of the goods, the Buyer (the Buyer's representative) must note this in the confirmation of delivery of the shipment provided by the Seller or the Courier (VAT invoice, waybill or other similar document) and draw up and sign a free-form act of damage / discrepancies of the shipment and (or) the goods together with the Seller or the Courier.

RIGHT OF WITHDRAWAL FROM DISTANCE CONTRACT AND RETURN OF GOODS

6.1. The Buyer (consumer) has the right, without giving a reason, to withdraw from the Contract for the purchase and sale of goods concluded in the Online Store, by notifying the Seller in writing within 30 (thirty) days from the date of delivery of the goods. The Buyer's written notice of withdrawal from the Contract must be submitted to the Online Store's email address info@tiliacentras.lt. In order to comply with the withdrawal deadline, it is sufficient for the Buyer to send a notification that he is exercising his right to withdraw from the Contract before the withdrawal period expires.

6.2. According to clause 6.1 of the rules, the returned product must meet the following requirements:

6.2.1. the product must not be used, it must be undamaged and not have lost its value;

6.2.2. the returned item must be packaged in appropriate packaging to protect it from damage during transportation;

6.2.3. the product must remain with all labels attached.

6.3. The Buyer must deliver the returned goods (by courier, mail or in person) to the Seller at the address Aušros g. 47, Utena, 28193, Lithuania.

6.4. The rights of the Buyer when goods of inadequate quality are sold to him are established by the Civil Code of the Republic of Lithuania and the "Retail Trade Rules" approved by the Resolution of the Government of the Republic of Lithuania of 11 June 2001 No. 697, additionally taking into account the provisions established in paragraphs 6.3. - 6.5. of these Rules.

FINAL PROVISIONS

7.1 The Seller has the right to temporarily or indefinitely suspend (terminate) the operations of the Store without informing the Buyer.

7.2. By commenting or sending a recommendation, the Buyer is responsible for ensuring that any information provided by him is true, accurate or otherwise not misleading, does not violate the rights of third parties and the requirements of the legal acts of the Republic of Lithuania. By commenting and sending a recommendation, the Buyer assumes responsibility for his actions.

7.3. The Seller reserves the right to delete and/or correct the comments posted by the Buyer at any time if it believes that the Buyer has not complied with the requirements specified in paragraph 8.2 of these Rules.

7.4. The Buyer and the Seller agree that all information provided on the website of the electronic Store is considered to be provided to the Buyer in writing.

7.5. The Seller shall send all notifications of any kind to the Buyer to the email address specified in his registration form or the submitted order form.

7.6. The Buyer shall send all notifications, inquiries, complaints, etc. of any kind to the Seller's e-Shop email address info@tiliacentras.lt

7.7. These Rules do not in any way limit and in no case may be understood as limiting the Buyer's (consumer's) rights established in the legal acts of the Republic of Lithuania. These Rules have been drawn up in accordance with the legal acts of the Republic of Lithuania. The law of the Republic of Lithuania shall apply to the Contract for the purchase and sale of goods concluded between the Buyer and the Seller. The entity resolving consumer disputes out of court: State Consumer Rights Protection Service, address: Vilniaus g. 25, 01402 Vilnius, www.vvtat.lt

7.8. All disagreements between the Buyer and the Seller arising from or related to the Contract for the purchase and sale of goods shall be resolved by negotiations between the parties. If an agreement cannot be reached, the disagreements shall be resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.

7.9. The Seller reserves the right to change or supplement the Rules at any time, taking into account the requirements established by law. Each time the Buyer makes a purchase in the online store, he will have to agree to these rules again.